Thank you for shopping we us. At Aboutallfashion, we want to give our customers a pleasant and satisfying buying experience. we also guarantee that our products will satisfy your needs, However, If you are dissatisfied with your purchase, you may easily return it or ask for a refund. Please contact us and we will do our best to fulfill your needs. We have created the following return policy to assure customer satisfaction:
Eligibility
- To be eligible for a return, the item must be in its original condition, unused, and undamaged.
- All tags, labels, and original packing materials and all the items in the package must be complete and intact.
- Certain products, such as Swimwear, underwear, panties, or customized items cannot be returned or exchanged. this will only be returned if it is defective or is a wrong delivery. Items that do not meet these requirements will not be accepted for return.
Return period
We have a 3-day return policy, from the date of delivery,
which means you have 3 days after receiving the item to request a return.
How to Request Your Return
- Customers need to contact our customer services via [email/phone] to make a return. Email support: help@aboutallfashion.com, Phone support: 08064338269
- Provide your order number, product information, and the reason for the return.
- you will get an email from us within 48 hours, stating if your request for a return was accepted. If your return is accepted, we will email you a return address as well as information on how and where to send the item
- Unless the return is due to a mistake on our side, customers are liable for the return shipping expenses.
Inspection and Refunds
When we get the returned item, we will inspect it to confirm that it meets the qualifying requirements.
If the item passes inspection, we will process a refund to the original payment method used at the time of purchase. Please keep in mind that depending on your bank or payment provider it may take some time for your bank or credit card company to process and send your refund.
Store Credit
In some instances, instead of a refund, we may give a store credit, which can be used for future purchases on our website
Damages/Defective and issues
Please contact us immediately if you receive a defective, or damaged or if you receive the wrong item
We may need additional information such as images or videos, to evaluate the issue and correct it.
Depending on product availability and customer preference, we will arrange for a refund or replacement for the item.
Exceptions and Non-Returnable Items
Certain items like, Personal care products (such as beauty products), intimate clothing, and custom-designed goods (such as customized orders or personalized items) are non-returnable for hygiene or safety concerns.
Gift cards and things on sale are also non-returnable.
Please contact us if you have any questions or issues regarding your order
Order cancellation
We allow order cancellations before the product has been shipped or produced. If your order is canceled, you will get a full refund. If the goods have already been dispatched, we are unable to cancel the order.
Please keep in mind that Aboutallfashion.com reserves the right to amend this return policy at any time. It is recommended that you read the policy before making a purchase. Our primary objective is to ensure your satisfaction and resolve any questions or issues you may have about your purchasing experience with us.
If you have any questions or need additional assistance, please contact us via email. ( help@aboutallfashion.com ). We are here to assist you!